Our Policies

At MyBabyBoom, your trust matters as much as the joy our products bring to your home. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us at mybabyboom.com. By using our website, you agree to the practices described in this policy.

1. Information We Collect

Personal Information

When you place an order or contact our support team, we may collect:

Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through trusted payment gateways — MyBabyBoom does not store full card details)

Usage Data

As you browse our website, we automatically collect:

Pages visited and time spent on each page
Click behavior and navigation patterns
Device type, browser type, and IP address

Cookies & Tracking

We use cookies to:

Enable essential website functionality
Personalise your shopping experience (such as saving your cart and preferences)
Analyse website performance and understand user behaviour

You can manage or disable cookies at any time through your browser settings.

2. How We Use Your Data

We use your information to:

Process and fulfil your MyBabyBoom orders
Send order confirmations, shipping updates, and delivery notifications
Improve our reborn dolls, baby toys, and accessories collections, website experience, and customer support
(With your consent) share updates about special offers, new arrivals, restocks, and exclusive promotions

3. Data Security

Your data is stored securely using encrypted systems where applicable
All payments are processed through PCI-compliant payment gateways
We never sell your personal information to third parties
Data is shared only when necessary to fulfil your order or improve your experience

4. Sharing with Trusted Third Parties

We may share your information only when required with:

Payment processors (such as Stripe, PayPal, or similar providers)
Shipping and logistics partners responsible for delivering your order
Email platforms for order confirmations and delivery updates
Review platforms (only if you choose to participate)

All third-party partners are expected to comply with strict privacy and data protection standards.

5. Your Rights

You remain in full control of your personal information. You may:

Access or update your personal details at any time (where applicable)
Request deletion of your data, subject to any applicable legal requirements
Unsubscribe from promotional emails at any time using the unsubscribe link in any email we send
Manage cookie preferences through your browser settings

6. Communication Storage

Messages or emails sent through our Contact Us form may be securely stored to:

Assist you more effectively with your enquiry or order
Maintain service records and order-related communication history

All communications are kept confidential and are not shared beyond what is necessary for customer support.

7. Children’s Privacy

MyBabyBoom’s products are intended for adult customers, collectors, and parents shopping on behalf of their families. Our website is not directed at children under the age of 13, and we do not knowingly collect personal data from children. If you believe a child has submitted personal information to us, please contact us so we can delete it promptly.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect:

Legal or regulatory requirements
Platform or technology changes
Improvements to our services and practices

The most recent version will always be available on our website. We encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about how we handle your personal information, please reach out to us through our Contact Us page at mybabyboom.com.

At MyBabyBoom, we are committed to making your experience secure, transparent, and trustworthy — every step of the way.

Last updated: June 2026

Company Name: BABI BOOM LIMITED

Registration: 80624941 Address: Flat 2304, 23/F, HO KING COMM CENTRE, 2-16 FA YUEN STREET, MONG KOK HONG KONG